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Restoring & Rebuilding Trust


When teams work at their best, members trust one another to be reliable and mutually supportive. But conflict, rifts, misunderstandings or lack of trust can interrupt this ease-filled, trusting atmosphere…and when they do, the important work of reconciliation begins. Restoring the workplace is typically not a quick or easy fix. Each situation must be evaluated individually as the approach will vary depending on the specific circumstances. It is important to note and understand that over time, it is possible to restore trust, rebuild relationships and build a healthy workplace so that everyone can be productive and work together in harmony.

Individual coaching can be a good step to ensure appropriate behaviour change takes place to help prevent any future situations from arising. It can help individuals discover the elements of their conflict, analyze the impact that it is having on them and others, and deal with their challenges by brainstorming options and appropriate solutions to resolve the conflict and create a more positive work environment. Through coaching, individuals become internally stronger and more competent to handle future disputes before they escalate.

Group sessions can serve the purpose of establishing or re-establishing harmonious working relationships amongst individuals and within the group or unit, following a workplace complaint or investigation. Workshops include but are not limited to:

  • Building Trust
  • Dealing with Difficult People
  • Harassment Prevention
  • Mental Health in the Workplace
  • Psychological Safety
  • Stress Management & Workplace Resilience
  • Unconsicous Bias

E-Learning can be an effective way to build skills in individuals and teams. Our Learning Snippets offering will help you build positive workplace culture through microlearning scenarios that develop habits and address cognitive biases, resulting in more engaged team members and measurable change. E-learning programs that support restoration in the workplace include:

  • Inclusivity 101
  • Anti-Black Racism
  • Offsetting Racial Bias
  • Respect in the Workplace
  • Inclusive Leadership
  • Gender Identity
  • Religious Inclusion
  • Mental Wellness at Work
  • Leadership EQ
  • Difficult Conversations for Leaders


clearly great careers. clearly great workplaces.